Thanks especially to Larry and Mark - always there and always willing to go the extra mile to provide prompt, courteous and complete service - cheerfully.
Every customer is greeted with a smile and kind words. Services are performed efficiently and accurately - also with a smile and helpful guidance when needed. If ever there was a model for the US Postal Service to follow, this is it. Look no further.
Those of us that live nearby and visit the Lake Dallas post office are so incredibly lucky to have this caliber of postal service available to them. I simply can't say enough about the service provided by the staff. This team is always courteous, pleasant, helpful, professional, competent and seems genuinely pleased to be of service to everyone. If more than two people are in line for counter service, another postal employee comes out to assist. I can honestly say - and I visit the post office almost daily due to my business - I have never waited in line for more than a minute or two.
The girl that works here is nice but the older gentleman is extremely rude. He always acts like I'm a bother. I dread coming to this location and have instead been paying a few extra bucks to use the Pack n Mail down the street. The guys there are excellent! Makes the extra cost worth it.
I put 36 Christmas cards in the outside mailbox and NOT A SINGLE ONE WAS DELIVERED. I understand mail gets lost, but ALL 36 cards? There is no way that 36 pieces of mail did not all make it to their destination. This tells me that somebody emptied the outside mailbox and then did not deliver the mail that was inside. Are you kidding me? I have filed several complaints against this post office, they are simply abysmal.
Very rude male employees and definitely the worst customer service I have ever experienced in any USPS location due to them. Female employees I have interacted with were very helpful and rather pleasant though. I am filing a complaint as well.
The nicest experience I've had at a post office. Line moved quickly, gentleman informed me how to save a few bucks on the shipping, courteous the entire time and very expedient. I'll use this post office when I'm in town.
United States Postal Service is a US Post Office based in Lake Dallas, Texas. United States Postal Service is located at 201 S Shady Shores Rd, Lake Dallas, TX 75065, USA.
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